We understand that on rare occasions, issues may arise, causing you to miss your appointment when you cannot notify our office before your appointment. Should you experience any unforeseen circumstances that cause you to miss your appointment, please call our office at least 24 hours prior to having it rescheduled. Our highly skilled physicians are […]

Some patients may accrue large balances for services provided. At the sole discretion of the practice leadership, we will work with you to set up a mutually feasible payment plan.

We cannot waive deductibles, coinsurances, or copays that are required by your insurance. This is a violation of insurance rules.

If your physician recommends surgery, your surgery will be scheduled by your physician’s staff. The staff member can answer specific questions about the surgery scheduling process, discuss the paperwork and tests involved, and assist with completing all prior authorization your insurance company might require. Our office requires a pre-surgical deposit based on a good faith […]

MOC is supported by a staff of dedicated professionals. Our office staff can assist with most financial questions. Please ask if you have any questions about our fees, our policies, or your responsibilities. For complex financial/insurance questions, please contact our Revenue Cycle team at 708-226-3300 opt #2.

Having secondary insurance does not necessarily mean that your services are 100% covered. Secondary insurance policies typically pay according to a coordination of benefits with the primary insurance.

Self-pay accounts are used for patients without insurance coverage. Liability cases will also be considered self-pay accounts. We do not accept attorney letters or contingency payments. It is always the patient’s responsibility to know if our office is participating in their plan. If there is a discrepancy with our information, the patient will be considered […]

It is your responsibility to verify that the physicians and the practice where you are seeking treatment are listed as authorized providers under your insurance plan. Your employer or insurance company should be able to provide a current provider listing. The patient or the patient’s legal representative is ultimately responsible for all charges for services […]

MOC accepts most major insurance plans. However, with the frequent changes that happen in the insurance marketplace, it is imperative for you to contact your insurance company prior to scheduling an appointment and verify if we are a participating provider as per your plan. MOC does not accept non-contracted insurance plans.

We will bill your insurance company on your behalf. To properly bill your insurance company, we require that you disclose all insurance information, including primary and secondary insurance, as well as any change of insurance information. It is your responsibility to notify our office promptly of any patient information changes (ie, address, name, insurance information) […]